DISQUS

Christopher Golda · 8 months ago

Hey Mark,

We're planning on supporting threading and more options to group and organize the comments we connect to your blog in the next release. What problems have you experienced with "matching" on BackType?

Regarding reach: we're working hard to improve the number of properties we support; currently, we support hundreds of thousands of properties and index over a million comments every day. We're definitely going to continue improving that. In fact, over the next year we're going to be addressing all the problems you brought up.

What specific applications are you interested in -- as a blogger, comment author, or both?

The main uses for BackType are 1) claiming and sharing comments and 2) monitoring keywords (alerts), comment threads (subscriptions) and content (connect and backtweets.com), none of which really require a lot of context.

Mark 'Rizzn' Hopkins · 8 months ago

My biggest problem with Backtype is that it's had a hard time finding
comments that are actually from me. Some of what it found for me wasn't
actually by me - and other stuff that was clearly from me wasn't included in
the results.
Don't get my negative review wrong - I've been very keenly watching your
service because I think it's a pretty cool idea. Each time I've come to it,
though, (which has been once every other month or so), the results for me
have been just slightly on the wrong side of world-ready for me to want to
incorporate it in my website in a permanent way.

Matt Shaulis · 8 months ago

Another thing that nobody seems to address with BackType (unless i'm missing it somewhere) is that it is far too easy for *anyone* to leave a comment on a blog using your name and your URL, essentially "posing" as yourself. There is no authentication going on ... so if someone made BackType a fixture on their public facing website it would be way to easy to deface said website. For a lesser known person (like me) it would hardly make much difference because nobody would even notice the defacing... but for more well known personalities (like you, or scoble, or any of the other slew of top bloggers out there) having BackType content displayed on their own site would pretty much make them an instant target for trolls (see: the skittle twitter saga). While the concept is honorable and the work they have put into their system is something to tip my hat to, I just see it being too risky to ever become an integral part of one's blog.

Then again... it's not like there are any people with bad intentions on the web, eh? (end sarcasm) ;)

EDIT: I am aware that you can moderate... but sometimes the damage is done... and you can't moderate all the different places that the data is passed via RSS.

Christopher Golda · 8 months ago

Moderation is done at the account level i.e. a comment wouldn't hit RSS, FriendFeed, Twitter etc unless you approved it first.

Daniel Ha · 8 months ago

Always fun seeing my face jump out at me while I browse the web.... your avatar setting in the comments are HUGE! :-)

I took a look at the Backtype plugin (hey Chris!) and it works pretty well. The BT guys are smart and there is lots to love about their service. Their approach what we call "social media reactions" is very similar, which is perfect for people not using Disqus.

We're keenly aware of what we can do improve and it's all part of the day to day improvements.

Mark 'Rizzn' Hopkins · 8 months ago

Hah!
Yeah - it fits in better in the new version of the website I'm designing -
hence the largeness.

Rob · 8 months ago

That’s some interesting points you have raised. I wonder if its going to stick. Anyways I learnt something new all the same.

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